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Raspberry Moon Skin Therapy

May Newsletter
In This Issue:
:: What you should expect from your technician when you get a service
:: May is Melanoma Awareness Month
:: Product of the Month - Colorescience SPF30 Sun Protection Kits
:: DIY at home: Strawberry Margarita Jello Shooter
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Girl getting a facialWe're continuing our series about what makes a good (or bad) spa service. This month I talk about what you should expect from your technician when you get a service.

May is also Melanoma Awareness Month. We've included the warning signs for melanoma, and have a great product special centered around our Colorescience SPF30 products. Remember to ALWAYS wear your sunscreen when you leave the house!

A May Sercie for you:

Through the month of May everyone that experiences one of our facials will receive a Colorescience "Try Me" Package that includes:

  • SPF30 Travel Size Jar - All Clear, Perfectly Clear or Almost Clear in Matte or Shimmer
  • A Wild to Mild, Line Tamer or SPF50 Primer

Mention the newsletter and receive the small orb SPF30 instead of the travel size jar! (Sercie available while supplies last.)

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What you should expect from your technician when you get a service

Everyone is going to do things differently, but generally all services should still follow the same basic principles. These are not in any particular order of importance.

1. You should pick a place based on what you want.

What to expect when getting a facialDo you want a place that is fun, edgy and maybe a little loud? Do you want a more spa setting with robes and lots of choices? Do you want more of a doctor's setting? Or do you want to totally zen out in a comfy, friendly setting? Are there fragrances that bother you?

Since I do a lot of waxing, I want to make my room fun and interesting but also calming and relaxing for my facial clients. So I have fabric on the ceiling, colorful curtains, different kinds of lighting and a water fountain. I am very careful with scents because so many people have problems with scents that are too strong.

2. Find a place with hours of operation that work for you.

This is a challenge sometimes for the technician and the client. If you have a very limited time schedule try booking your appointments in advance to get the best options for yourself.

I know for my own personal scheduling, I make my appointments several months out. I want to come on certain days at certain times. I have a tight schedule and I like to be as efficient with my time as possible. As a technician, trying to make all my clients happy and perform services in times that work for them is a challenge. I want you to have the best service possible and I also need to look out for myself. I know from experience how many services I can do in a day and still do a good job.

Sometimes the larger places that have a lots of technicians might suit your schedule better. I personally like going to smaller places - I feel that I get better service and that I am not rushed in and out like cattle. But in the end you have to choose what works best for you and where you feel you get the best experience.

3. The technician should be on time.

Let's face it, we all get behind sometimes and we all mess things up. You should also remember this when you are running late and she has to shorten your appointment so she does not get behind for her next client.

I believe that if the technician is 15 minutes late (and she should have already apologized to you) then she should give you a little sercie - a complimentary brow design or eye treatment during your facial or something to say, "My bad, let me fix this for you."

4. If you have an allergy to something or don't like the feel of something, be sure to tell your technician.

Man getting facialI double check before facials if anything has changed and if you have any allergies. I also tell you that if I use something that you do not like the smell of or how it feels, let me know and I will use something else. If at anytime you feel uncomfortable during your treatment or don't like something please let your technician know right away. Some products will be tingly on the skin but if it gets to uncomfortable let her know - there is no need to suffer through a treatment.

Be aware though if you are getting an acid treatment, tingling is to be expected - but she should never leave the room when you have acid on the skin.

5. Technicians should not be answering phones during your treatment. As a client you should also turn off your cell phone.

This is your time to chill out and we don't want to disturb your time or someone in the other room trying to enjoy their time. Some of those ring tones could wake the dead.

I realize sometimes there are family emergencies. When my nephew was a week old he had to have open heart surgery. I had the phone on vibrate in case there was a problem. I told my clients ahead of time so they knew what was going on. I would never want to disturb their time and I have to take care of my family obligations as well. This should not be an everyday occurrence though. You have paid for your time and should be given a wonderful treatment. If you need to keep your phone on, please turn it to vibrate.

6. Silence! I think one of the hardest things during a facial is to be quiet!

If you want your technician to be quiet, say so!I love my clients and learn so much from them and love hearing about what they are doing. The bad part is we can get through a whole facial and they have not had their rest time. So as a technician we have to make a concerted effort to be quiet! If you feel that you don't want to talk that day, tell the technician you are looking forward to quiet time - you are really stressed and need a break - it will remind them to shut up! Or just don't talk to them. It is easy for both parties to get carried away. If your technician doesn't get it, you have the right to tell her you don't want to talk. If she can't get it right then maybe you need to find someone else. I want to be a source of healing for my clients just as they are for me.

7. If you do not receive the service that you expected SPEAK UP!

We don't know to fix something if you don't tell us. I truly want you to have a wonderful experience with me and if you don't then I have to know about it. I want to make it right. I want you to come back and see me again. I want you to tell people you had a wonderful service. Even if you need to email your technician later please let them know. If they don't try to fix it or you just don't want to try again, that is ok, but you have given them the opportunity to improve. You don't have to tell them in a really mean way but be honest.

And in return if you have had a fabulous treatment send them an email or post on their Facebook page, Yelp or Google. I love feedback from clients. I know I am not going to be the right fit for everyone - some people might not like my purple hair or nose ring or that I have furry kids and that is ok. There will be someone else out there that is a better match for them.

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May is Melanoma Awareness Month

Be careful in that sun!Finding Melanoma Early

In most cases, melanoma is easy to self-detect at an early stage - while it is curable by simple surgical excision. Although the visual appearance of a skin lesion (a growth or mark) is often an indication of melanoma, you cannot always rely on this alone. You should also be aware of the history of your skin lesions - any changes that occur in them, as well the onset of any new ones. The only way to develop this awareness is by regular self-examination of your skin.

The Melanoma Education Foundation recommends a complete self-skin exam once every month.

WARNING SIGNS OF MELANOMA

Any of these should prompt an immediate visit to a dermatologist or plastic surgeon:

  • Any change in a mole, blemish, freckle, birthmark, or pigmented area
  • A new mole or freckle that appears out of the blue or is growing rapidly, especially if you don't have many moles, or the new mole or freckle looks different from those you do have
  • A mole or other growth that has any of the ABCD properties or all of the EFG properties
  • A change in surface texture or in the way a mole feels to the touch
  • A new "freckle" that is dark, dry, or scaly
  • A pigmented area or splotch that is new or that you don't remember seeing before
  • A new spot that is black, even if very small
  • A mole or other spot that looks or behaves differently than those around it, even if it seems otherwise normal
  • A mole or other spot that itches and/or bleeds
  • Redness, other color, or shadow extending into the surrounding skin

http://www.skincheck.org/

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Product of the Month: Colorescience SPF30 Kits

Colorescience Sunforgettable SPF30We've put together three special kits, and in honor of Melanoma Awareness Month we are offering all our kits at 50% off through the month of May. Now is the time to stock up on Colorescience. The kits are sold as is and are quantities are limited.

These will go fast so if you want one you better let me know today!

Body Care Kit: Rock n Roller Ball and Saucy Chica Ocean Mineral Spray Lotion - regularly $89 - now only $44.50

Face Kit: SPF30 Brush, SPF35 Lip Gloss Clear, Travel Size Be Still Spritzer, Travel Size Wild to Mild - regularly $102 - now only $51

Face/Body Kit: SPF30 Large Orb, SPF35 Lip Gloss in Merlot, Be Still Spritzer, Travel Size Wild to Mild - regularly $107.50 - now only $53.75

Sunforgettable SPF 30 is a lightweight mineral powder with a barely-there feel that provides a safe, non-irritating, instant UVA and UVB sun protection. This lightweight, very water resistant powder formula feels as smooth as a cream and doesn't dry the skin.

Features:

  • Titanium Dioxide
  • Zinc Oxide
  • Iron Oxides
  • Very Water Resistant
  • Recommended by the Skin Cancer Foundation

Remember, we have limited stock of these kits so call or email us (864.271.2710 or reply to this email) to reserve one today!

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Strawberry Margarita ShootersDIY at home: Strawberry Margarita Jello Shooters

So this month's at home spa treatment is not really a spa treatment - and technically isn't really good for you - but I couldn't help myself. I found this wonderful site and had to share.

Just in time for Cinco de Mayo - I will be making these at my next party for sure!

http://www.bakersroyale.com/fruit/strawberry-margarita-jell-o-shooters/

There are some seriously yummy recipes on this site!

Bubbles

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